Contact us

Questions about Donor Schedule, a file that will not upload, or something we could explain better? We are happy to help.

[email protected]

We aim to reply within two working days. Please do not send us donor details or your donation files. We can almost always help with a description of the problem or a screenshot of the error message with names removed.

For questions about a payment or receipt, you can also contact Paddle, our reseller, using the link in your receipt email.

Company details

Company name
CHENFLOW LIMITED
Registered in
England and Wales
Company number
12064784
Registered office
167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF
Email
[email protected]

You can check our details on the Companies House register.

Donor Schedule is not affiliated with HMRC. For questions about your charity's Gift Aid position or your Charities Online account, please contact the HMRC Charities helpline.